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CrewPlanner · Production Planning Scorecard

How much of your production runs on a plan?

Twelve questions about what happens between the ticket and the truck. Answer for one branch, honestly, and get a score, a read on where the hours are going, and the first thing to fix.

12 questions5 minutesNo signup to see your score

First, which seat are you answering from?

Start the scorecard
Question 1 of 12
01

Before the truck rolls

Does the crew know the plan before they arrive, or do they work it out at the gate?
Is there a written production plan for each property, or does the crew work from the ticket and their own judgment?
Does the plan say who does what, with which equipment, in what order?The playbook: each crew member's role, machine and sequence for the visit.
Where do the planned hours for a property come from?
02

When conditions change

A callout at 6am, a mower that won't start, a service added mid-season.
When a crew member calls out in the morning, how does the day get re-planned?
When the scope of a property changes, do the planned hours change with it?
Can any crew work any property to the same standard, or does each property depend on the crew that knows it?
03

Where the hours go

The number pair: what the ticket says against what the property takes.
For any given contract, can you see planned hours, ticketed hours and actual hours side by side?
When a contract runs over its hours, how soon do you know?
Do you know how much time crews spend moving between service areas on a property, and how much capacity is left in the day?Dead walking and capacity available.
04

The standard and the people

Whether the plan lives in a system or in one person's head.
If your most experienced production person left next month, what would happen to the plans?
When a manager coaches a crew, what do they coach from?
Are the actual hours from the field recorded against the plan, so the next plan gets better?
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